FAQ from Hairology professionals, customers and other readers


Q: I have become thin-haired and this is making me unhappy. On TV, I heard about a product called Hair Nutrition that I later found on the Hårologi of Sweden homepage. Do you know where I could buy this product? Also, could I do anything else to stop my hair from falling out?

A: As you may have figured out already, Hair Nutrition generally leads to a good result. It can be bought at your local Hairology hairdresser. On the Hairology homepage there is a list of all practicing Hairologists. Under all circumstances, I warmly recommend you to contact a Hairologist for a thorough analysis of your problems.

Customer A: I’d just like to thank you for your answer and tell you that I have now made a reservation at a Hairologist here in Karlstad.

Q: About three months ago I stopped taking the pill since I wanted to “cleanse” my body of all medicines. Since then, I have unfortunately gotten a huge problem with acne. I eat Ultra Glandin every day but although this is said to help I haven’t noticed any difference. Bathing my face with salt water on a daily basis and using a face lotion with salicylic acid hasn’t helped me either. I thought my problems would get better after a while but oh no! The worst is right before I get my period and if this continues, I consider going back on the pill again. Do you have any advice that could help me?

A: Could you give me some more details such as age, work and lifestyle?

Customer A: Age: 27 Profession: Teacher Family situation: Living with my partner in an apartment in a small town. Leisure: Working out 3-4 times a week at the gym (weight and fitness training), horse riding. Home environment: Smoke- and stress free but quite a lot of TV and sitting still in front of the computer. Work environment: Sometimes noisy but mostly pleasant. Diet: I try to eat what I need according to the hair mineral analysis and do as much as I can for my general well being.

A: My guess is that hormones have increased the activity of the sebaceous glands, making them infected with acne as a result. At the pharmacy there’s a wide range of products to cure acne, but before spending a lot of money I suggest that you try a more natural method. Camomile is a well-known medicinal herb with anti-inflammatory features (this is well documented). You simply make a strong decoction of camomile tea that you bathe the problem areas with. Note that the skin may get a little yellow but after a while you can wash it with antiseptic soap. Repeat the treatment as often as you can. If you haven’t noticed any improvement after a week, you can ask your pharmacy for help. Good luck!

Q: I have a question regarding Hair Nutrition. Is it OK for a person who takes a number of different medicines for high blood pressure, anticoagulants and blueberry extract to prevent deteriorated eyesight to eat it? The person in question has a problem with thinning hair and brittle nails.

A: Hair Nutrition is a pure food supplement, i.e. completely harmless. In other words, there is nothing in the product that could interfere with taking the medicines, or – scientifically speaking – any contraindications.

Q: Is there Omega 3 or Omega 6 oil in Ultra Glandin?

A: Omega 6. You can easily get Omega 3 by eating fatty fish such as salmon, mackerel and herring. The Omega 6 oil in Ultra Glandin can’t be found in ordinary food. The chemical form of the Omega 6 found in e.g. cooking oil and margarine is different from that in Ultra Glandin.

Q: I recently got a question from a woman who is allergic to for example lactose, colouring matters and soy oil. Can she eat Hairology A+D+E + HEMOGLOBIN tablets? Hårologi of Sweden

A: None of our tablets contain lactose, colouring matters, soy oil or any other known allergens. Unlike most other tablets such as food supplements and medicines, we use isomalt instead of lactose as a binding agent, i.e. to make the tablet hold together. This means that the Hairology food supplements are safe for those suffering from lactose intolerance, as well as for example diabetes.

Q: I have two questions regarding a client who is losing an enormous amount of hair. This has been going on since October last year, without any signs of slowing down. The client came to me for the first time in the beginning of July last year; at that time her scores were 4.1 and 6.3. These have now deteriorated to 2,8 and 4,5. The customer takes two Multi Minerals, two Multi Vitamins, two A+D+E + HEMOGLOBIN and one Ultra Glandin per day. Earlier on, she would take other food supplements as well but I told her that she didn’t need them since she had started taking the Hairology supplements. Now, I’m wondering whether this could have influenced her test results. Also, I’d like to know whether our supplements are lactose free. The same client used to take protein tablets from a different manufacturer but had to stop since they contained lactose.

A: Before making any comments I need to know a few more details about the client. What is her age, profession, family situation and lifestyle? When it comes to your recommendation re. food supplements, it’s true that the Hairology range offers full coverage. Also, we don’t have any lactose in any of our products (the milk protein in Ultra Protein is lactose free).

Hairologist’s answer: The customer is 38 years old and works as a secretary. She’s married, has two children and lives in a small town. She has a stressful period behind her where she’s been eating an unbalanced diet.

A: Thank you for giving me a clearer picture of a complex problem. Firstly, I assume that the client has no other health problems and that she isn’t using any products other than the Hairology ones. Unfortunately it’s common to stress and neglect your diet when trying to combine work and small children, not to mention aiming to be a good partner as well! In some cases, contraceptives may also contribute to the problems. Your customer needs to eat a more balanced diet and take food supplements on a daily basis. It’s also a good idea to try to relax before going to bed to prevent stress, perhaps by listening to some calming music. You ought to teach her how to gently massage the scalp with Dunella Cream approximately thirty minutes prior to washing her hair. Unfortunately, it takes at least a half-year before she can expect a positive result. In the meantime, it’s important that she follows the recommendations and doesn’t give up. Also, it would be nice if you would get back to me in a few months’ time and tell me about how she’s been doing.

Q: Does the hair used in a Hair Mineral Analysis have to be uncoloured? The description says that you have to mention which kind of Hairology perm, dye or other preparation that has been used, if the hair has been treated.

A: It’s OK to use a dyed hair sample, but as you have already noticed, you need to mention this on the form, along with product type.

Q: I have question from another Hairology professional. She was one of the first ones to undergo training and is over eighty years old today. Throughout the years she’s been taking the Hairology supplements with a good result, however recently her doctor prescribed her Trombyl for high blood pressure. She believes this to be due to the iron content in the A+D+E tablets. The question is: Should she keep taking the A+D+E supplements? Hairology customer service

A: The above-mentioned medicine is taken to avoid blood clot, a condition that is often due to high age. In other words, it has nothing to do with our tablets. The customer can safely keep taking her A+D+E haemoglobin tablets since they will protect her from other age-related problems such as brittle bones.

Q: I got a question from a worried client who is currently taking the medicines Citalopram, Lergogan, Mytracipin and Litionit (lithium). Could she still take Hair Nutrition? A Hairology professional

A: It’s no problem for the customer to take Hair Nutrition - on the contrary. This could improve his or her general nutritional status.

Q: I’m a forty-two-year-old woman who has been a faithful customer at various Hairology salons in Sweden for a long time. Since my hair is important to me I want my hairdresser to be able to function as my ”hair doctor”. Now, I’d like to know if you’ve heard of a product called Wen. In the ads, various Hollywood stars are claiming that it gives you the best possible hair care without foaming. Upon making an order you become a member of a special club, then you will automatically get products with certain intervals. I’d appreciate if you could say a few words about this product as well as the manufacturer. A customer

A: Thank you for your question. I must admit that I’d never heard of Wen before receiving your mail. I did make some research however I haven’t managed to come across any information about its’ exact content. However, I’m sceptical to TV ads in general. Most of the time, the motive seems to be to sell cheap goods in large quantities, through TV stations that are based abroad, thus making it difficult for authorities to monitor the degree of truth in the ads, as well as the actual product contents. The bottom line is: Be sceptical!

Q: Should you avoid taking any of the Hairology supplements when you are pregnant? I’m posing the question since one of my clients has stopped taking her vitamins after getting pregnant. A Hairology professional

A: I generally recommend that you stop taking A+D+E tablets when you get pregnant. Even though the vitamin A content is relatively low, you should still be careful with your intake during your pregnancy. The customer should however take care to add regular iron tablets to her diet if she needs them, preferably in combination with folic acid. All our other products are safe – recommended even - if you are pregnant.

OLDER QUESTIONS AND ANSWERS

Q: Thank you for a great website! I have a few questions for you. I know that hair length is decided by our genes, but is it the same when it comes to the length of nails and eyelashes? Also, I’ve been thinking about sending some hair samples to the Hair Mineral Analysis. What can I find out by taking the test? If you don’t mind, I’d like quite a detailed description. Finally, could you recommend a book that will teach me more about Hairology? I think this is an incredibly interesting subject! Johanna

A: I’m glad you like the website! The length of your nails and eyelashes as well as the hair on your body and head, are genetically determined. Also playing an important role are external factors such as hair care products, wearing and tearing as well as your general health status. As for your second question, I’d like to begin by saying that Hair Mineral Analysis (HMA) has existed within the Hairology concept for almost twenty years. The aim is to measure the body’s average mineral support during a period of about four months (this wouldn’t be possible to do through blood analysis). Through the results, you can find out whether your body’s mineral levels are sufficient to provide you with strong and healthy looking hair. For more information about HMA and Hairology in general, I recommend you to call Hårologi of Sweden in Stockholm (Ph. +46 (0)8-795 48 00).

Q: Where can I, as a private person, buy the products mentioned in your answers? I’m especially interested in Hair Nutrition, Dynamic Weight Control and N.C.A-spraykur+. I live in Malmö, Sweden. Christine

A: All of the products mentioned in my answers are available through professional Hairologists. To find your nearest salon or contact person, please visit www.harologi.com. Otherwise, feel free to get in touch again.

Q: One of my clients in Åland, Finland, has a few questions about Ultra Protein. She has gluten- and lactose intolerance; can she still use the product? Guy Lindberg, Hårologi Finland

A: In principle, there shouldn’t be any lactose or gluten in Ultra Protein. I do however recommend that the customer begin by testing a small quantity of the product. Firstly, you can never be 100% certain that a product containing plant protein is completely gluten free. Secondly, there is a psychological effect, meaning that you may react negatively to a product simply because you BELIEVE it to be dangerous. In other words, the sheer suspicion may increase the level of anti histamine in the body.

Q: I’m a woman with a seven-year-old son. He doesn’t want to eat normal food, however he’s constantly craving sugar and sweet things. From time to time he can be restless and irritated. He doesn’t have concentration difficulties or any similar problems, so I suspect that his mood-swings stem from his eating habits. His grandmother works at a salon in Norway and she urged me to contact you, asking if you could perhaps recommend some food supplements that would help solving our problems. Kristin

A: These days, sugar addiction in children is unfortunately a common problem. This is a cultural behaviour, not a genetic one, meaning it should be treated rather like a drug addiction. The only way to solve your son’s problems is through “detoxification”, which will require quite a bit of time and patience. During this process you’ll have to avoid buying sweets, soft drinks, biscuits, ice cream and other foods that might trigger off his sugar addiction. Limit these kinds of foods to one day a week maximum; choose fruit at all other occasions. Also keep in mind that ordinary foods such as breakfast cereals, jam, fruit yoghurt, soft bread and orange juice may contain quite astonishing amounts of sugar. There are unfortunately no shortcuts, although the proper kind of food supplements may facilitate your struggle. Since a lack of minerals may lead to an increased appetite for sugar, I recommend that you give your son 1 Multi Vitamins + Biotin and 2 Multi Minerals + Selen per day. Good luck to both of you!

Q: I’ve been eating the Hairology food supplements for three years but my hair doesn’t seem to grow longer, only thicker. Can’t all people get long hair? Johanna

A: Unfortunately not. Just like most things in our body, hair length is to a large extent determined by genes.

Q: A customer called and asked about the ingredients in Hair Nutrition. Does it contain “milk lactose”? The customer is allergic to this. The same person would also like to know if there are any restrictions on how long you can eat horsetail. Margareta, Hårologi of Sweden AB

A: To both of your questions, the answer is simply “no”. There is no lactose in Hair Nutrition (the new, blue box) and no time restrictions when eating horsetail.

Q: How safe is it to take Hair Nutrition during pregnancy? One of my customers was told that you should avoid eating it since it contains horsetail. What is true?

A: Hair nutrition contains silica extract from horsetail, not the whole plant. The medical literature contains no evidence whatsoever of any risks caused by eating silica extract from horsetail during pregnancy.

Q: I have a hair problem that’s is a little peculiar. At school I was elected “Lucia” (Endre’s note: A Swedish tradition where a “maid of light” gets to carry a crown of candles). Now I have a lot of paraffin in my hair that I can’t get rid of. What should I do?

A: Try to wrap kitchen paper around your hair and heat it with a hairdryer until the paraffin has melted. Then, wrap some more paper around your hand and gently rub your hair until all of the paraffin has gone. Whatever you do, don’t use any strong chemicals on your hair!

Q: I take Ultra Glandin for my acne problems, among other things. It definitely helps! I also recommended the capsules to a friend who has quite bad eczema on her hands and she got a lot better. Here comes my question, which is actually several different ones. Ultra Glandin belongs to the omega 6-family, doesn’t it? And there must be a balance between omega 6 and omega 3, right? I have a son who takes Ultra Gland in for his acne. Unfortunately he’s allergic to fish, which is why I’m afraid that he doesn’t get enough omega 3. I’ve heard that a surplus of omega 6 could destroy the yellow spot in the eye. What will happen if you eat omega 6, i.e. Ultra Glandin, without getting enough omega 3? Hope you can give me a good answer.

A: Just as you’re writing, there is omega 6 in Ultra Glandin. However an absolute balance between omega 6 and omega 3 is no requirement. These days, omega 3 can be found in everything from margarine to enriched milk drinks (note that it isn’t the omega 3 causing the allergic reaction but other substances in the fish). That excess omega 6 would cause damages to the macula lutea, i.e. the yellow spot, is absolutely not true. On the contrary, this fatty acid may help the eye’s protection against several damaging substances. Also, to eat too much omega 6 you’d need to take hundreds of capsules a day. We’re talking tens of grams, as opposed to the mere 0,12 found in a capsule of Ultra Glandin. Finally: Within a near future, you’ll find a column about how to protect your eyes on this website.

Q: Today I got a call from a lady who’s taking the blood pressure tablets Salures K and Felodepin. Apparently, a friend of hers has said that she can substitute the medicines with Hårologi supplements Multi Vitamins + Biotin, Multi Minerals + Selen, A+D+E + Haemoglobinand Multi Fiber Tablets. She’s wondering whether these products would have the same effect as her blood pressure tablets.

A: Absolutely not! The Hairology products are food supplements, not medicines. However, she can safely take the supplements along with the medicines.

Q: A customer called today because she noticed that the dosage for Multi Minerals + Selen and A+D+E+ Haemoglobin has been changed. The text on the packages doesn’t correspond with the info in the product guide (before, the recommended dose was 1 tablet, which has now been changed to 2 tablets). Have the products been altered or is it a spelling mistake on the packages? I’d appreciate a swift reply.

A: When it comes to food supplements there are no rules, only recommendations within certain limits. The recommended dose is different for each person, i.e. adapted to your age, eating habits, lifestyle et cetera. The recommendations can also be modified due to new research findings. The Hårologi supplements are, as opposed to many of the best sellers, adjusted to the current regulations as well as recent findings. For Multi Minerals + Selen and A+D+E + Haemoglobin, the recommended dose has always been 1-2 tablets per day, depending on the user’s personal needs (for a complete, personal table of recommendation, please click on the headline YOUR NUTRITIONAL NEEDS). The content in the tablets is, in other words, the same as before and the recommended dose is still 1-2 tablets a day.

Q: I’ve been working as a Hairologist for many years and ever since the start I’ve been taking the Hairology vitamins. My question is – should I take a break? Also, I read on your page about recommendations for different age groups, has this information already been sent to us or can it be found elsewhere? Madelene

A: I advice you to not take a break, since many of the vitamins can’t be stored in the body but need to be supplied on a daily basis through your diet. You can read more about this under the headline THE NUTRITION COMPASS (see the menu to the left). New age-related information can be found under the headline YOUR NUTRITIONAL NEEDS.

Q: I got a call from the Hairologist Christer in Gothenburg. He was wondering whether there’s aloe vera in the Hairology supplements. He was also interested in your general opinion on aloe vera. Lena Borg, sales department, HÅROLOGI OF SWEDEN AB

A: Lately, the popular press in particular has been praising aloe vera; the new “in”-herb is said to cure everything from skin problems to cancer. However, in serious, scientific publications the same subject has been rather controversial. Personally, I’m always sceptical to herbs or herbal extracts that aren’t manufactured through a standardised, thoroughly analysed process (regarding aloe vera, it’s e.g. vital to know which part of the plant is being used). All ingredients in the Hairology food supplements live up to high EC standards regarding analysis certificates, bacterial hygiene and other documentation. Only when aloe vera can meet the same criteria, along with having thoroughly documented health benefits, may we consider using the herb in our products.

Q: I have a client who’s done a so-called Tissue Mineral Analysis in the USA. The hair test results were very bad (2.5 for strength and 3 for elasticity) and the client was losing a lot of hair. After having heard of our food supplements she came to us looking for help. The client is a vegetarian (doesn’t even drink milk, only soy- and oat drinks), is 47 years old, 170 cm tall and weighs 62 kg. She doesn’t take any medicines and only eats one omega 3 tablet a day. Do you have any suggestions for how she could improve her health?

A: My advice is that the client increase the amount of food supplements to 1 Multi Minerals + Selen, 1 Multi Vitamins + Biotin, 1 A+D+E + Haemoglobin and 1 Dunella Tablets each day. If she refuses to take A+D+E + Haemoglobin (which would be unwise), she could to a certain extent compensate this by taking 1+1 Hair Nutrition (i.e. one tablet of each kind) and1 Dunella Tablets. These should be swallowed with a glass of Acerola Drink. Ask the customer to follow the recommendations for a year (which is the required time for a lasting effect), and then arrange to meet again and check how she’s been doing. Feel free to contact me again and tell me about the results!

Q: I’m a Hairology consultant and salon trainer. Through my work I meet a lot of hairstylists. Lately, quite a few of them have been asking whether they should reduce their intake of A+D+E + Haemoglobin and Dunella Tablets, since there have been several warnings in the press about over-consumption of these vitamins. I’d really appreciate some information on this. Also, Hårologi of Sweden would probably appreciate a short paragraph about this in their next newsletter, as well as on their website. E. I.Västerås, Sweden

A: Thanks for the tip about a vitamin A-update; I will definitely be looking into this. About your question: The warnings are only relevant in relation to a long-term, daily intake of 3 mg of vitamin A or more, which would be equal to fifteen A+D+E + Haemoglobin per day during several years. Whereas some products on the market contain dangerous levels of vitamin A, Hårologi of Sweden have always taken care to stick to the regulations when it comes to product composition. The recommended daily intake of vitamin A is 800 micrograms (mcg) for women and 1000 mcg (1 mg) for men. Two tablets of A+D+E + Haemoglobin contain a total of 400 mcg, which is equal to 50% of the recommended daily intake. Dunella Tablets contain an extract of the exclusive dunaliella algae. Theoretically, a very small part of this could be transformed into vitamin A within the body; we’re talking about a surplus not being used up in the defence against free radicals. However since the body continuously produces new free radicals, this almost never occurs. Another thing to take into consideration is that many standard foods used to be vitamin A-enriched. This is no longer the case. In other words, you have a better reason than ever to supplement your regular diet with high quality food supplements – providing of course that you stick to the daily, recommended dose.

Q: One of our customers would like to know if there’s calcium in the Hairology products. If so, in which form does it exist? Hairology, Finland

A: Calcium exists in Multi Minerals + Selen in the form of calcium phosphate. This is also printed on the label, in all of the languages.

Q: The Hårologi-products may be as good as you say, but I’ll still be buying my vitamins at the usual place (health food store, department store etc).

A: Just like the hair-care, our dietary supplements are a part of an overall view. The staff of a department- or health food store doesn’t have the training that is required for this type of expert work.

Q: In the shop where I usually buy my vitamins, it’s a lot cheaper. Why should I pay more for your products?

A: What would you chose - a box of anonymous tablets that may not suit you at all, or products that have a guaranteed positive effect on your hair? What you’re paying for is the end result, just as you’re paying for the haircut that’s created through the professional work of the hairdresser.

Q: I don’t need any supplements, do I? I’m already eating well.

A: Are you completely sure? Have you, for example, found out your daily nutritional requirements and had your food analysed? An inadequate daily intake of certain vital nutritive substances make you age more quickly. Furthermore, the quality of the hair becomes poor and you get ill more easily. To protect yourself with dietary supplements is akin to having your house or car insured. After all, unexpected things do happen, which is why it’s best not to take any chances.

Q: Why do you have to take so many different tablets? At the pharmacy you can buy vitamins and minerals in a single tablet, which is both simpler and cheaper.

A: Our dietary supplements are of a high biological value. This means that the body absorbs them easily. Effective mineral substances do, however, take up a lot of space. A single tablet containing all of the necessary components would simply be too large. With such a product it would also be impossible to provide you with a tailor-made combination. You must also bear in mind the following: It’s only the hairdresser who’s got an education in how to take care of the hair, from the in- as well as the outside. The staff of a department - or health food store doesn’t have this kind of knowledge. Neither does a doctor or a nurse.

Q: Isn’t it quite expensive to eat all that’s being recommended?

A: If you take our dietary supplements according to our general recommendations (based on age group), means a daily cost of between four and five SEK. It actually isn’t any more expensive than this to get and maintain a healthy hair, increase chances of a better health and delay the ageing process.

Q: If I’m only able to afford a single product, which one is the best?

A: You can’t replace one nutritive substance with another. If you don’t have the possibility to choose freely, Hårnäring is a good alternative.